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Improving Cash Flow And Preserving Valued Relationships
We pride ourselves on being able to turn what can be an uncomfortable business touch-point into a positive, relationship building, and revenue generating experience.

Best Receivables Management collects outstanding balances with “PR” in mind. We know that you have worked hard to establish positive relationships with your patients and wish to preserve those relationships. Our representatives are trained on the many ways medical insurance is transferred to patient responsibility.

We are able to help the patient understand why they owe a balance, what payments were satisfied by insurance, and work with them to pay their bill. All of our employees are highly trained, certified, and experienced in their field and comply with all local, state, and federal statutes including:
  • HIPAA – Health Insurance Portability and Accountability Act
  • FDCPA – Fair Debt Collection Practices Act
  • TCPA – Telephone Consumer Protection Act
We recognize the essential need to educate the patient. Often times, the patient ignores the bills they receive in the mail, believing insurance will cover all cost. Early contact by a compassionate representative of the hospital (your outsourced BRM operator) is the best way to avoid these misunderstandings and the dissatisfaction that accompanies a lack of communication.

Our courteous call center teams consist of trained representatives, capable of explaining specific insurance plan details and remaining balances due.

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consumer collections
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Receivables Management (Pre-Collect)
Legal Debt Collections
Full Service Revenue Cycle
We manage to collect more revenue faster and earlier in the process, as well as avoid sending account holders to collections, while maintaining patronage and public relations.

We believe account holders delay payment because, many times, they believe that their insurance will pay the bill and it is not their responsibility.

BRM’s team of trained, professional counselors are capable of explaining the situation in a manner that is positive, pleasant, and productive.
Best Receivables Management has retained dedicated corporate counsel to maximize the effectiveness of collection efforts and to fully service accounts.

This allows us to escalate accounts to the legal collections stage without hiring expensive outside legal counsel, without duplicating the records transfer process, and without losing valuable time.
Time is money! That’s why BRM offers a “cradle to grave” approach to getting you paid.

We start generating revenue earlier by partnering with your facility to manage accounts even before procedures are performed.

Our staff/your staff, will contact the account holder in advance of service to explain patient financial responsibility.

We will secure the first payment and set up payment plan arrangements.
   
 
 
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12655 N. Central Expressway Suite 315
Dallas, TX 75243
Phone: 866-976-6597

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